Account
Delete your Drevanto Cloud account
Request deletion here, or delete from inside the app at Settings → Drevanto Cloud → Delete Account.
What deletion removes
- Owners, admins, and members who are not the final active owner delete their personal Cloud identity, credentials, sessions, action tokens, beta records, outbox records for that address, and user-linked AI usage. Shared company business records remain.
- The final active owner deletes the entire Cloud tenant, including team identities, customers, contacts, catalogs, estimates and lines, jobs, costs, payments, change orders, commercial records and access grants, Cloud AI usage, beta records, sessions, tokens, and related outbox messages.
- Records and files that exist only on your device remain until the app's data is cleared or Drevanto is uninstalled.
- A minimal pseudonymous deletion receipt is kept for 90 days and then purged automatically. It contains only a random receipt ID, the scope, the affected-user count, the completion time, and one-way hashes of deleted UUIDs — not names, email, password data, business content, prompts, or AI responses.
- DigitalOcean managed PostgreSQL recovery points expire after seven days, so deleted data may remain in protected backups until those recovery points expire. Backups are used only for disaster recovery.
Request a deletion link
Enter the email address for your Drevanto Cloud account. We will email a link that is valid for one hour.
We never ask for your password on this page. Never send a password or a deletion token to support.
Other privacy requests
Read our Privacy Policy or email hello@drevanto.com for access, correction, or other privacy requests.